A shallow pan and a towel sit on the floor in front of a front-load washer in a US home laundry room while its round pump filter is unscrewed.

Washer
Drain Pump Repair

Water left in the drum and clothes that come out soaked, traced to the pump filter, the pump, or the hose and standpipe behind it.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Low cost band
  • 4 steps on the visit
  • 4 problems it answers

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

What the washer drain pump repair
involves.

The washer drain pump is a small electric pump at the bottom of the cabinet that pushes wash and rinse water up through the drain hose to the standpipe or sink. On front-loaders a filter sits in front of it behind a hatch, and on most top-loaders the pump is reached from the back or underneath. When the pump cannot move water, the washer stops before the spin with water in the drum, often shows a drain code, and sometimes hums. The cause can be a sock or a coin in the pump, a worn impeller or motor, or a kinked or blocked hose. This repair covers all three, and the drain route is tested before any new part goes in.

How the visit goes

Drain pump repair,
step by step.

Fit the new pump if the old one has failed, then run a full drain and spin and confirm the water leaves quickly and the hose does not leak.

01

Drain the standing water through the filter hatch or the drain hose into a pan, with the plug pulled.

02

Open the filter and the pump inlet, and clear anything that has lodged there, such as coins, hair ties, buttons or small socks.

03

Test the pump motor with a meter and check the drain hose and standpipe for kinks, clogs and the right height.

04

Fit the new pump if the old one has failed, then run a full drain and spin and confirm the water leaves quickly and the hose does not leak.

The problems
it answers.

4 of them, from washer not draining to washer error code.

All problems
A front-load washer in a US home laundry room with its small lower filter door open and a shallow pan and towel on the floor beneath it, cloudy water in the pan. Most common

Washer Not Draining

5 causes, cheapest first

Before you call

Tell us this when you book

  1. How much water is left in the drum
  2. Whether you hear a hum, a buzz or nothing at all when it should drain
  3. Whether the washer drains into a standpipe, a sink or a floor drain
  4. Any drain code shown on the display

It also answers

The makes
we see it on.

14 makes on this site, and the washer drain pump repair on any of them. Each mark opens that make's own page.

All 14 brands

Drain pump repair,
where we come out.

The laundry room, the climate and the building all change how the washer drain pump repair goes. These notes are about that, metro by metro.

All service areas

Tampa BayFL · 31 areas

Beach towels and swimwear from Tampa Bay's pools and shoreline carry sand and small objects toward the drain pump, and a pump that hums without emptying the tub is often jammed by a coin, a hair tie or grit caught behind its filter.

OrlandoFL · 30 areas

Orlando vacation rentals and family houses wash towels by the basketful, and lint, hair or a stray sock lodged in the pump is the usual reason a washer ends its cycle full of water; the pump filter and the house drain are both checked on the visit.

Miami / South FloridaFL · 47 areas

A washer that stops draining is urgent in a Miami tower, because water left in the drum can escape onto the floor and toward the unit below; the pump, its filter and the building's drain connection are examined together.

New York MetroNY · 75 areas

Compact washers in New York apartments often pump up into a sink or a tall standpipe, which asks more of a small pump than a basement floor drain would, and a weakening pump shows up as water left behind or a drain error mid-cycle.

HoustonTX · 36 areas

In Houston's humid laundry rooms a washer holding stale water in its sump starts to smell quickly, and a pump that barely runs, or stays silent, is usually clogged with lint or debris; clearing or replacing it removes that smell as well.

ChicagoIL · 50 areas

Basement laundries around Chicagoland often empty into a laundry tub or a floor drain with its own history of clogs, so a drain pump call there separates what the washer is doing from what the house drain is doing before any part is ordered.

Los AngelesCA · 95 areas

Garage washers in Los Angeles take in dirt from gardening clothes, pet bedding and beach gear, and that debris ends up at the drain pump; a pump that grinds or drains slowly is inspected along with the hose, which can kink behind a machine pushed to the wall.

San DiegoCA · 31 areas

Hard water in San Diego leaves scale in the drain path on top of the usual lint and sand, and a pump that labors or quits partway through draining is cleared or replaced together with the hose it pushes water through.

San Francisco Bay AreaCA · 74 areas

In San Francisco flats and older East Bay houses the washer may drain into a standpipe sized for a much older machine, so a slow drain is tested at the pump and at the house plumbing before the part is replaced.

A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions about
the washer drain pump repair.

Can I clean the pump filter myself?
Yes, on most front-loaders it is meant to be cleaned by the owner. Lay down towels and a shallow pan, since the filter releases every drop of water left in the drum. Turn the cap slowly and clean it under a tap before refitting it firmly.
The pump hums but no water moves. What does that mean?
Power is reaching the pump, but the impeller is not turning or not moving water. Something may be jammed in the pump housing, or the impeller has broken off its shaft. Clearing the jam sometimes saves the pump; a broken impeller means a new one.
Can a drain problem be in my house plumbing instead of the washer?
Yes. A standpipe that is clogged, too narrow or too short can back water up or let it siphon out. If water comes up out of the standpipe while the washer drains, the house drain needs clearing, not the pump.
Why does my washer drain slowly but still drain?
A partly blocked filter, a kink in the hose where the washer was pushed back, or a weakening pump all slow the drain. Many washers then run out of time before the spin and show a drain code.

Back to your everyday

Ready to book the washer drain pump repair?

Have these to hand: how much water is left in the drum, whether you hear a hum, a buzz or nothing at all when it should drain, whether the washer drains into a standpipe, a sink or a floor drain, any drain code shown on the display.

(844) 398-5711 Schedule a repair