A white front-load washer with a round glass door stands on a tiled floor in a US home laundry room.

Samsung
Washer Repair

Front-load and top-load washers from the Korean maker, built around electronic controls and load sensing.

(844) 398-5711

Mon–Sat, 8am–8pm

  • 4 washer types
  • 7 problems we see
  • 10 error codes

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Samsung washers,
specifically.

Samsung washers show one condition under several spellings, and a few codes mean different things on different models. Samsung's own US code page sorts them into groups, so a visit begins by matching the display to the right group for that model before any part is tested.

The Samsung lineup

What is particular
to Samsung.

Samsung's US code page covers standard washers, FlexWash models with a second washer on top, models with a small Add Door for adding items mid-cycle, and simpler models that signal with blinking lights instead of a display. The type decides how a code is read.

One problem, many spellings

Samsung lists 4C, 4E, nF and 1 4C as the same not-filling message, and similar groups for drain, door and balance. Reading the group, not just the characters, keeps the first check correct.

dC depends on the model

On some Samsung washers dC means the door is not locked; on others it means an unbalanced load. The model number decides which, and the manual for that model is the tiebreaker.

Crossed hoses have their own code

4C2 means hot water is arriving at the cold inlet, and Samsung says it does not need service. Swapping the hoses back ends the call.

A weighing step after install

Samsung washers have a calibration mode that relearns load weight, and it only works with the drum empty. It is the usual last step after a new install or a moved machine.

Parts

Common Samsung washer parts such as door locks, pumps and inlet valves are generally stocked; control boards are the part most likely to need ordering. The model number from the label is confirmed first.

Repair or replace

Most Samsung code calls end at hoses, leveling, detergent use or a door lock, none of which justifies a new washer. Replacement is worth discussing only when an older machine needs a motor or control board.

Book your Samsung visit

Not a
Samsung?

Samsung is one of 14 washer makes on this site. The other 13 each have a page of their own.

All 14 brands
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Questions about
Samsung washers.

My Samsung washer shows dC. Is it the door or the load?
It depends on the model: Samsung uses dC for a door that is not locked on some washers and for an unbalanced load on others. Your user manual settles it.
My Samsung washer has no display and the lights are blinking. Is that a code?
On models without a digital display, Samsung uses combinations of blinking lights instead. Samsung says to treat them as a code only when the washer is also misbehaving, such as stopping mid-cycle.
Do I need a technician for 4C2 on my Samsung washer?
No. Samsung says 4C2 means the hot and cold hoses are swapped and that service is not needed. Reconnect cold to cold and hot to hot.
My new Samsung washer keeps showing Cb. What is it doing?
Cb is calibration mode, which rotates the drum for a few minutes to relearn load weight. Samsung says it only works with the washer empty, so remove anything inside and run it again.

Back to your everyday

Book your Samsung visit.

Have the washer's model number ready — on Samsung it decides which parts come on the first visit.

(844) 398-5711 Schedule a repair