A white front-load washer with a round glass door stands on a tiled floor in a US home laundry room.

LG Signature Washer Repair

LG's top-tier laundry line, finished to a higher standard and packed with more electronics than the core range.

(844) 398-5711

Mon–Sat, 8am–8pm

  • 1 washer types
  • 6 problems we see
  • 10 error codes

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Three short steps, about a minute.

or call (844) 398-5711

LG SIGNATURE washers,
specifically.

LG Signature washing covers a handful of machines: the WM9500HKA front-loader with its controls built into the door, the SideKick pedestal washer that can sit under it, and the LUWM101HWA washer/dryer combo. The Signature washer has its own owner's manual and code table, and some of its limits, such as drain hose height, differ from what owners read about ordinary LG washers.

The LG SIGNATURE lineup

The LG SIGNATURE
lineup.

LG SIGNATURE builds 1 of the 4 washer types this site covers. Which one decides how the visit is planned.

All washer types

What is particular
to LG SIGNATURE.

The line is the 5.8 cu. ft. WM9500HKA front-loader, the 1.0 cu. ft. SideKick pedestal washer sold under the Signature name, and the 2.8 cu. ft. LUWM101HWA washer/dryer combo, whose washing side spins up to 1,600 rpm. The combo's drying half belongs to our dryer service.

Controls live in the door

LG built the Signature washer's control panel into its angled door. A dead panel therefore means working on the door assembly, not on a console at the back.

A tall drain is allowed

The Signature manual accepts a drain hose ending up to 96 inches above the bottom of the washer. OE on this model is checked against that figure rather than the lower limits quoted for other LG machines.

Safety hoses can starve it

The manual warns that hoses built to limit leaks can trip on their own and stop the washer filling. On an IE call, the hose type is checked before the inlet valve.

The combo collects lint at the pump

On the LUWM101HWA combo, LG explains that drying lint goes into the drain pump and is caught in its filter. LG suggests cleaning that filter every week or two, depending on use.

Parts

Signature trim parts such as the door-mounted control panel may take longer to source than common LG parts. The model number is read from the label before anything is ordered.

Repair or replace

A Signature washer is usually repaired rather than replaced, since most code calls end at a hose, filter, lock or valve. The balance only shifts when a major part such as the motor and the door-mounted controls need replacing together on an older unit.

Book your LG SIGNATURE visit

Not a
LG SIGNATURE?

LG SIGNATURE is one of 14 washer makes on this site. The other 13 each have a page of their own.

All 14 brands
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions about
LG SIGNATURE washers.

Why does my LG Signature washer show IE with the faucets fully open?
Check the hoses first. The Signature manual warns that leak-limiting hoses can trip falsely and block filling, and it also lists clogged inlet filters and low house pressure.
How often should the drain filter be cleaned on the LG Signature washer/dryer combo?
More often than on a plain washer: LG says lint from drying ends up in the drain pump filter, and its own answer suggests every week or two depending on use.
The SideKick under my Signature washer shows E7. What does it mean?
E7 is the stacking switch: the pedestal washer must have a full-size LG washer seated on it and will not run on its own. Re-seat the upper washer before booking a visit.

Back to your everyday

Book your LG SIGNATURE visit.

Have the washer's model number ready — on LG SIGNATURE it decides which parts come on the first visit.

(844) 398-5711 Schedule a repair