The lower front access panel of a front-load washer opened, the round drain pump filter cap exposed and a shallow tray set on the floor beneath it.

Electrolux washer
showing E21

E21 means water is not pumping out fast enough.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Drain
  • Drain pump repair
  • Source: Electrolux

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from Electrolux's own guidance for E21 on its washers. Follow it to the end: the last card says whether this is a visit.

01

Pull the washer out carefully and straighten the drain hose.

02

Check that the standpipe is not higher than 8 feet and the house drain is not clogged.

03

If E21 returns with a clear hose, book a visit.

Still there?

It usually turns into drain pump repair. Book with the code and the model number.

What not to do

E21 is not a report of water on the floor. The water is still in the drum and has to go out through the hose.

What you may
notice with it.

The washer problems E21 tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where E21 usually leads

Drain pump repair.

Drain pump, filter or drain hose · low.

In Electrolux's own words

Error code E21 indicates the washing machine water isn’t pumping fast enough or is taking too long to empty.
Electrolux Owner Center: front loading washer Error Code E21 long pump out time Electrolux Owner Center: front loading washer Error Code E21 long pump out time Electrolux front load washer User Manual A20448609 (Electrolux media server PDF)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Electrolux front-load washers with an LED display.

Electrolux E21 washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about E21.

Can I clear E21 myself?
Pull the washer out carefully and straighten the drain hose. If it comes back, it needs a visit.
My Electrolux shows E21 right after it was pushed back against the wall. Why?
Moving a front-loader back into place can bend the drain hose behind it. Electrolux names a kinked hose as the most common cause.
Does a tall standpipe matter for E21 on an Electrolux?
Yes. The manual lists a standpipe taller than 8 feet among the causes of slow draining.

Back to your everyday

Still showing E21?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair