The lower front access panel of a front-load washer opened, the round drain pump filter cap exposed and a shallow tray set on the floor beneath it.

Bosch washer
showing E:18

E:18 means the washer cannot pump its water out.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Drain
  • Drain pump repair
  • Source: Bosch

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from Bosch's own guidance for E:18 on its washers. Follow it to the end: the last card says whether this is a visit.

01

Check that the drain hose is not kinked, trapped or raised higher than the installation instructions allow.

02

Drain the remaining water and clean the drain pump behind the service flap, then make sure the pump cover is back on correctly.

03

Use less detergent on the next load if the drum was very foamy.

04

Book a visit if the code returns with a clean pump and a clear hose.

Still there?

It usually turns into drain pump repair. Book with the code and the model number.

What not to do

E:18 is not a leak code; the water is still in the drum.

What you may
notice with it.

The washer problems E:18 tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where E:18 usually leads

Drain pump repair.

Drain pump, filter or drain hose · low.

In Bosch's own words

The drain pump is blocked or the pump cover is not installed correctly.
Bosch WGA12400UC (300 Series) user manual and installation instructions (PDF on the BSH media server) Bosch WAW285H2UC (800 Series) use and care manual (PDF on the BSH media server)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Bosch 24-inch compact washers: WAT28400UC shows E:18; the 800 Series WAW285H2UC shows E:00 alternating with -18; the newer 300 Series WGA12400UC lists E:36 -10 and E:30 -80 alongside E:18.

Bosch E:18 washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about E:18.

Can I clear E:18 myself?
Check that the drain hose is not kinked, trapped or raised higher than the installation instructions allow. If it comes back, it needs a visit.
My Bosch shows E:00 and then -18. Is that the same as E:18?
Yes. The 800 Series manual shows the drain message as E:00 alternating with -18, while other models print E:18.
Can too much detergent cause E:18 on a Bosch washer?
Bosch lists a high detergent dose among the causes, so reduce it for the next load after clearing the pump.

Back to your everyday

Still showing E:18?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair