

Read first, book second
Washer
guides,
read first.
A washer repair guide is only useful if it answers the question you actually have, so these are split by what you are trying to find out — is this worth paying for, what is that noise, what can I check myself — rather than by which part of the appliance it concerns.
Mon–Sat, 8am–8pm
- 18 guides
- 6 sections
- No booking needed
Book a visit
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or call (844) 398-5711
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Work out what
you are dealing with.
Split by what you are trying to find out rather than by what part of the appliance it concerns.
All 18 guidesWondering what a repair runs? That question has its own page, not a section here, since no one can quote a fair number before a technician has looked inside the washer — washer repair cost.
Not sure
where to start?
Most visits start from one of a handful of questions. Each will get a guide that answers it before anything is booked, and a few end with a fix that costs nothing at all.
Or start from the symptomSomething is off and you cannot tell whatFive things to rule out before booking a washer repair
Power and panel locks, both supply valves, the door or lid latch, the drain hose and pump filter, and the load and level, in about half an hour.
Before you ring or bookFind your washer's model number
The tag sits around a front-loader's door opening or under a top-loader's lid, and it unlocks the right manual, the right parts and any recall.
There is water on the floorWasher Leaking: What to Do First
Power before water, valves before mopping, then reading the puddle to tell a hose from the drain, the door boot or a leak inside the cabinet.
You are deciding between a repair and a new washerRepair or replace a washer: what decides it
Pumps, locks, valves and shocks are worth fixing on almost any washer; worn bearings, a cracked tub or a tired transmission usually are not.
When reading
is not enough.
If the checks in a guide did not settle it, a technician picks up from there. The visit, stop by stop.
What repairs cost- 01Watch it run first
- 02You hear the cost first
- 03Parts on the van
- 04Fixed, then run
When there is
no time to read.
These four can flood the floor or put water near live wiring. Each page puts the causes in the order worth checking, and says when to stop and book.
All 17 problems
Questions about
the guides.
Is reading a guide a substitute for having the washer looked at?
Do the guides apply to my brand of washer?
Which guide should I read first?
What are the washer guides based on, and how is that shown?
Back to your everyday
Let’s get your washer working again.
Three short steps online, or one call. Tell us what you are seeing and pick a window that works.