A white front-load washer with a round glass door stands on a tiled floor in a US home laundry room.

Miele
Washer Repair

German-built compact front-load washers, many with automatic detergent dosing, made for long service lives.

(844) 398-5711

Mon–Sat, 8am–8pm

  • 3 washer types
  • 6 problems we see
  • 9 error codes

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Miele washers,
specifically.

Miele publishes a US help page for each washer code, with owner steps for supply and drain problems and a plain statement when a code needs a technician. A visit starts from that page and from Miele's own installation limits, which are stricter than many owners expect.

The Miele lineup

What is particular
to Miele.

Miele's US help pages cover its front-load washers and washer-dryers, and some pages also mention top-loading models. Some models take a separate hot water connection with its own code, F15.

A low limit on drain height

Miele caps the drain hose delivery head at 3 feet 3 inches (1 meter). A washer piped into a high standpipe can show F11 with nothing wrong inside it.

Two drain filters, each on its side

Miele washers have more than one drain filter behind the front access panel, and each must go back on its own side and be screwed tight. A loose or swapped filter is a leak waiting to happen.

A faucet flow test

Miele sets a simple benchmark for the water supply: at least 5 liters from the open faucet in 15 seconds. Below that, F10 or F15 is a plumbing matter, not a washer repair.

It waits for its own heat

Miele washers heat their own water, and a Thermostop pauses the timer until the set temperature is reached. A long pause is the washer working; a heating code after it is not.

Parts

Miele parts are ordered by the model and serial number on the rating plate; drain pumps and door locks are the common items, while electronics may take longer. The plate is read before anything is specified.

Repair or replace

Miele washers are built for long service lives, so a single part such as a pump, lock or sensor is almost always worth replacing. Replacement only makes sense when the drive and the electronics fail together on an older machine.

Book your Miele visit

Not a
Miele?

Miele is one of 14 washer makes on this site. The other 13 each have a page of their own.

All 14 brands
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions about
Miele washers.

My Miele shows F11 but the drain filters are clean. What else causes it?
Check the hose height and kinks. Miele caps the drain delivery head at 3 feet 3 inches, so a hose run up into a high standpipe can cause F11 by itself.
Why does my Miele pause with the timer stopped?
That is usually the Thermostop: the washer holds the countdown until the water reaches the set temperature. If a heating code appears instead, restart once and book a visit if it returns.
My Miele shows F34 at the start of a cycle. Can I fix it?
Miele lists an overloaded drum as one cause, so take some laundry out and switch the washer off and on. If F34 persists after a 2-minute power-off, book a visit.

Back to your everyday

Book your Miele visit.

Have the washer's model number ready — on Miele it decides which parts come on the first visit.

(844) 398-5711 Schedule a repair