The door latch hook of a front-load washer and the lock opening in the rubber-lined frame beside it, seen close with the door half open.

Electrolux washer
showing E42

E42 means the washer cannot confirm that the door lock engaged.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Door and lid lock
  • Door lock and lid switch repair
  • Source: Electrolux

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from Electrolux's own guidance for E42 on its washers. Follow it to the end: the last card says whether this is a visit.

01

Clear anything that keeps the door from closing.

02

Close the door firmly and listen for the click.

03

If E42 comes back, book a visit to test the door lock.

Still there?

It usually turns into door lock and lid switch repair. Book with the code and the model number.

What not to do

E42 is not the same as E41. E41 is about the door being seen as open; E42 is about the lock itself.

What you may
notice with it.

The washer problems E42 tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where E42 usually leads

Door lock and lid switch repair.

Door lock, lid switch or striker · low.

In Electrolux's own words

Error Code E42 means that the door lock is not being recognized.
Electrolux Owner Center: front loading washer Error Code E42 door lock device Electrolux Owner Center: front loading washer Error Code E42 door lock device

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Electrolux front-load washers with an LED display.

Electrolux E42 washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about E42.

Can I clear E42 myself?
Clear anything that keeps the door from closing. If it comes back, it needs a visit.
What is the difference between E41 and E42 on an Electrolux?
E41 means the control thinks the door is open. E42 means the door may be closed but the lock is not being recognized.
Can I reset E42 on my Electrolux myself?
Clearing the door and closing it firmly is the owner step. A repeat E42 points at the lock, which needs testing on a visit.

Back to your everyday

Still showing E42?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair