The door latch hook of a front-load washer and the lock opening in the rubber-lined frame beside it, seen close with the door half open.

LG washer
showing dE

dE means the washer could not lock its door before starting.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Door and lid lock
  • Door lock and lid switch repair
  • Source: LG

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from LG's own guidance for dE on its washers. Follow it to the end: the last card says whether this is a visit.

01

Open the door and look for a sleeve or sock caught between the glass and the rubber gasket, then close it firmly.

02

Switch the washer off, unplug it or turn off its breaker, and hold START/PAUSE for 5 seconds while it has no power.

03

Restore power and start a cycle; book a visit if dE returns with nothing in the way.

Still there?

It usually turns into door lock and lid switch repair. Book with the code and the model number.

What not to do

dE is not a child-lock message. The control lock shows CL and only disables the buttons.

What you may
notice with it.

The washer problems dE tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where dE usually leads

Door lock and lid switch repair.

Door lock, lid switch or striker · low.

In LG's own words

A dE/dE1/E01 error code indicates that the door is not closed properly.
LG US Help Library: LG front load washer error code list (Wayback copy, 7 Sep 2026) LG US Help Library: LG front load washer error code list (Wayback copy, 7 Sep 2026) LG US Help Library: LG front load washer error code list (Wayback copy, 7 Sep 2026) LG US Help Library: LG front load washer error code list (Wayback copy, 7 Sep 2026)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. LG front-load washers. The current front-load list groups dE, dE1 and E01 for an open door and dE2 with E30 for a closed door that will not lock.

LG dE washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about dE.

Can I clear dE myself?
Open the door and look for a sleeve or sock caught between the glass and the rubber gasket, then close it firmly. If it comes back, it needs a visit.
What is the difference between dE1 and dE2 on an LG washer?
dE1 means the door is not fully shut; dE2 means it is shut but the lock never caught. LG names a bent or broken latch among the causes of dE2, along with laundry caught at the gasket.
Does resetting the LG washer clear a dE code for good?
The power reset clears a one-time glitch. If dE keeps coming back with the door closing cleanly, the latch or lock assembly needs a technician.

Back to your everyday

Still showing dE?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair