The door latch hook of a front-load washer and the lock opening in the rubber-lined frame beside it, seen close with the door half open.

Electrolux washer
showing CLEAr door

CLEAr door tells you the washer detected an item caught between the door and its gasket.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Door and lid lock
  • Door lock and lid switch repair
  • Source: Electrolux

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from Electrolux's own guidance for CLEAr door on its washers. Follow it to the end: the last card says whether this is a visit.

01

Press Cancel to unlock the door.

02

Remove the trapped item from the gasket.

03

Close the door and restart; book a visit if the message returns with nothing trapped.

Still there?

It usually turns into door lock and lid switch repair. Book with the code and the model number.

What not to do

CLEAr door is not a lock problem. The washer has found something in the seal and stopped to protect it.

What you may
notice with it.

The washer problems CLEAr door tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where CLEAr door usually leads

Door lock and lid switch repair.

Door lock, lid switch or striker · low.

In Electrolux's own words

Washer has detected something trapped between the door and door gasket.
Electrolux front load washer User Manual A20448609 (Electrolux media server PDF) Electrolux front load washer User Manual A20448609 (Electrolux media server PDF)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Electrolux front-load washers covered by manual A20448609 (300 to 700 series).

Electrolux CLEAr door washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about CLEAr door.

Can I clear CLEAr door myself?
Press Cancel to unlock the door. If it comes back, it needs a visit.
What gets caught to cause CLEAr door on an Electrolux?
Usually a sleeve, a sock or a thin item that slid into the gasket fold as the door closed.
Does CLEAr door on an Electrolux mean I have to restart the cycle?
Yes. Electrolux's steps end with closing the door and restarting the cycle once the trapped item is out.

Back to your everyday

Still showing CLEAr door?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair