The door latch hook of a front-load washer and the lock opening in the rubber-lined frame beside it, seen close with the door half open.

GE washer
showing dE

On GE top-load washers, dE or E2 means the lid was opened during the cycle.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Door and lid lock
  • Door lock and lid switch repair
  • Source: GE

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from GE's own guidance for dE on its washers. Follow it to the end: the last card says whether this is a visit.

01

Close the lid.

02

Press Start/Pause; closing the lid alone does not restart the washer.

03

If dE shows with the lid shut, book a visit to check the lid switch.

Still there?

It usually turns into door lock and lid switch repair. Book with the code and the model number.

What not to do

dE is not a sign of a broken spin system. A GE top-loader will not spin with the lid up, so a paused cycle can look like a spin problem.

What you may
notice with it.

The washer problems dE tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where dE usually leads

Door lock and lid switch repair.

Door lock, lid switch or striker · low.

In GE's own words

If you see the code dE or E2 on the control panel display, this means the lid has been opened, causing the washer to pause.
GE Appliances support: Top Load Washer - Does Not Spin GE Appliances support: Top Load Washer - Does Not Spin GE Appliances support: Top Load Washer - Does Not Spin

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. GE top-load washers, including space-saving models, that show dE or E2.

GE dE washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about dE.

Can I clear dE myself?
Close the lid. If it comes back, it needs a visit.
I closed the lid but my GE still shows dE. What did I miss?
Closing the lid clears the reason, but the washer waits for Start/Pause. Press it within the short window, or start the cycle again if it has shut off.
Does dE on a GE mean the lid switch is bad?
Usually not; it normally means the lid really was opened. Only a dE that appears with the lid firmly shut points to the switch.

Back to your everyday

Still showing dE?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair