The door latch hook of a front-load washer and the lock opening in the rubber-lined frame beside it, seen close with the door half open.

Asko washer
showing E2

E2 means the door lock did not work when the program tried to start.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Door and lid lock
  • Door lock and lid switch repair
  • Source: ASKO

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from ASKO's own guidance for E2 on its washers. Follow it to the end: the last card says whether this is a visit.

01

Turn the washer off and on again.

02

Start the program again.

03

Book a visit if E2 returns.

Still there?

It usually turns into door lock and lid switch repair. Book with the code and the model number.

What not to do

E2 is about locking; a door that will not unlock afterward is E23.

What you may
notice with it.

The washer problems E2 tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where E2 usually leads

Door lock and lid switch repair.

Door lock, lid switch or striker · low.

In ASKO's own words

DOOR LOCK ERROR
Asko W4114C user manual, WM85.1 platform (PDF on the Gorenje document server)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Asko W4114C (Logic, WM85 platform), per its user manual; the display shows "Error" and the number, and the INFO button shows the description.

ASKO E2 washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about E2.

Can I clear E2 myself?
Turn the washer off and on again. If it comes back, it needs a visit.
Does the Steel Seal door make E2 more likely on an Asko?
The manual does not say so. It treats E2 as a lock that did not engage, with a restart as the first step.
What is the difference between E2 and "Unable to lock door" on an Asko?
The text message asks you to open and firmly close the door; the numbered E2 is a lock problem that persists after a restart.

Back to your everyday

Still showing E2?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair