The door latch hook of a front-load washer and the lock opening in the rubber-lined frame beside it, seen close with the door half open.

Fisher & Paykel washer
showing door Locd

door Locd means the washer is keeping the door locked because the drum is too hot, the water level is above the bottom of the door seal, or the drum is still moving.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Door and lid lock
  • Door lock and lid switch repair
  • Source: Fisher & Paykel

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from Fisher & Paykel's own guidance for door Locd on its washers. Follow it to the end: the last card says whether this is a visit.

01

Wait for the drum to cool below 140°F and to stop turning.

02

If water sits above the bottom of the door seal, let the washer drain before opening.

03

Use Add a Garment if you need to add or remove items during a cycle.

Still there?

It usually turns into door lock and lid switch repair. Book with the code and the model number.

What not to do

door Locd is not a broken lock; it is a safety hold.

What you may
notice with it.

The washer problems door Locd tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where door Locd usually leads

Door lock and lid switch repair.

Door lock, lid switch or striker · low.

In Fisher & Paykel's own words

The temperature in the drum is over 140°F (60°C) therefore it is not safe to open the door.
Fisher & Paykel WH2424F and WH2424P front loading washer installation and user guide, US/CA (PDF on fisherpaykel.com) Fisher & Paykel WH2424F and WH2424P front loading washer installation and user guide, US/CA (PDF on fisherpaykel.com) Fisher & Paykel WH2424F and WH2424P front loading washer installation and user guide, US/CA (PDF on fisherpaykel.com)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Fisher & Paykel WH2424F and WH2424P 24-inch front loaders (US/CA user guide 429798D); the code is spelled out on the display.

Fisher & Paykel door Locd washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about door Locd.

Can I clear door Locd myself?
Wait for the drum to cool below 140°F and to stop turning. If it comes back, it needs a visit.
How do I open my Fisher & Paykel after a power cut with door Locd?
The guide describes a door release tab behind the pump filter cover, but only when the water level is below the door.
How long will door Locd stay on after a hot wash?
Until the drum cools below 140°F, per the guide.

Back to your everyday

Still showing door Locd?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair