The door latch hook of a front-load washer and the lock opening in the rubber-lined frame beside it, seen close with the door half open.

GE Profile washer
showing door

On GE Profile front-load washers, door appears when a cycle is started with the door not fully closed, and also after three cycles in a row without the door being opened.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Door and lid lock
  • Door lock and lid switch repair
  • Source: GE Profile

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from GE Profile's own guidance for door on its washers. Follow it to the end: the last card says whether this is a visit.

01

Open the door, check the seal for trapped clothing, and close it firmly.

02

Start a new cycle.

03

If door keeps showing with the door shut and opened between loads, book a visit.

Still there?

It usually turns into door lock and lid switch repair. Book with the code and the model number.

What not to do

door does not mean the door lock has failed. Most of the time it is a door left slightly ajar or several cycles run back to back.

What you may
notice with it.

The washer problems door tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where door usually leads

Door lock and lid switch repair.

Door lock, lid switch or striker · low.

In GE Profile's own words

will be shown on the display if you try to start a cycle when the door is not fully closed.
GE front-load washer owner's manual (PFW955, PFW950, PFW870 and GFW models; GE Appliances PDF) GE front-load washer owner's manual (PFW955, PFW950, PFW870 and GFW models; GE Appliances PDF) GE Appliances support: GE Profile UltraFast Combo Washer/Dryer error codes and status messages

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. GE Profile front-load washers (PFW870, PFW950, PFW955) and the GE Profile UltraFast Combo (DOOR OPEN).

GE Profile door washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about door.

Can I clear door myself?
Open the door, check the seal for trapped clothing, and close it firmly. If it comes back, it needs a visit.
My GE Profile says door after I ran three rinses in a row. Why?
Three cycles without opening the door triggers the message. Open and close the door once and start again.
Can a sock in the gasket cause door on a GE Profile?
Yes. Anything caught at the seal can keep the door from closing fully, which is the other reason the message appears.

Back to your everyday

Still showing door?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair