Kenmore washer
showing dE
dE means the control sees the door as open.
Mon–Sat, 8am–8pm
- Door and lid lock
- Door lock and lid switch repair
- Source: Kenmore
Book a visit
Three short steps, about a minute.
or call (844) 398-5711
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What dE
actually means.
dE means the control sees the door as open. It can be exactly that, a door not fully shut or blocked, or it can be the door lock and switch assembly or its wiring reporting wrongly.
Kenmore washer display · also shown as DE
What to do when dE shows on the washerKind of codeDoor and lid lock
The control cannot confirm that the door or lid is locked, or cannot release it. A latch that does not reach the lock, a bent strike or water still in the tub is looked at before the lock assembly.
Usually leads toDoor lock and lid switch repair
A washer that will not start, will not spin or will not let go of the door, repaired at the lock, the lid switch or the striker.
Shows up asWasher Not Starting
The panel lights up but pressing start does nothing, or the washer shows no sign of power at all.
MakeKenmore
The long-running Sears store brand, whose washers were produced by several different manufacturers.
SourceSears PartsDirect: Kenmore 796 model front-load washer error codes (Wayback copy, 12.11.2019)
Kenmore front-load washers with model numbers starting with 796.
Before you book,
in this order.
Each step comes from Kenmore's own guidance for dE on its washers. Follow it to the end: the last card says whether this is a visit.
Open the door, remove anything caught at the seal or latch, and close it firmly.
Look at the door and hinge for damage that keeps it from sitting flush.
If dE returns with the door properly closed, book a visit for the door lock and switch assembly.
Still there?
It usually turns into door lock and lid switch repair. Book with the code and the model number.
What not to do
dE is not a door that is stuck locked. It is the opposite: the washer cannot confirm the door is closed.
What you may
notice with it.
The washer problems dE tends to arrive with. Answer these at the washer before anyone is booked.
All problems
Washer Not Starting
5 causes, cheapest first
Where dE usually leads
Door lock and lid switch repair.
Kenmore
washers.
The long-running Sears store brand, whose washers were produced by several different manufacturers.
Kenmore washer repair
Front-load washer
A horizontal drum behind a sealed glass door, a rubber boot, a locking latch and a pump with a filter you can reach from the front.
Top-load washer
The upright washer with a lid on top, moving clothes either with a tall central agitator or with a low impeller plate in the bottom of the basket.
Stackable washer
The washer at the bottom of a stacked pair or a single-frame laundry center, repaired inside the closet or recess it was sized for.
In Kenmore's own words
Door is open error
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Kenmore front-load washers with model numbers starting with 796.
Kenmore dE washer repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about dE.
Can I clear dE myself?
My Kenmore door is shut but the display says dE. Why?
Can a damaged door hinge cause dE on a Kenmore?
Back to your everyday
Still showing dE?
Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.