The back of a washer where two braided fill hoses screw onto the inlet valve ports, the hot and cold supply valves on the wall above them.

Electrolux washer
showing E11

E11 means the Electrolux front-loader is not taking in water during washing.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Water supply
  • Water inlet valve repair
  • Source: Electrolux

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from Electrolux's own guidance for E11 on its washers. Follow it to the end: the last card says whether this is a visit.

01

Wait out the lock of up to 6 minutes; unplugging restarts it.

02

Check that the hot supply goes to the hot inlet and the cold supply to the cold inlet, and that both valves are open.

03

If the washer was just installed or moved, have the installer check the hookup; otherwise book a visit if E11 returns.

Still there?

It usually turns into water inlet valve repair. Book with the code and the model number.

What not to do

E11 is not a drain code. Water is not getting in, so the answer lies between the house valves and the washer inlets.

What you may
notice with it.

The washer problems E11 tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where E11 usually leads

Water inlet valve repair.

Water inlet valve and fill hoses · low.

In Electrolux's own words

Error Code E11 indicates the washing machine isn’t filling with water during the washing phase of the cycle.
Electrolux Owner Center: front loading washer Error Code E11 long fill time Electrolux Owner Center: front loading washer Error Code E11 long fill time Electrolux Owner Center: front loading washer Error Code E11 long fill time

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Electrolux front-load washers with an LED display.

Electrolux E11 washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about E11.

Can I clear E11 myself?
Wait out the lock of up to 6 minutes; unplugging restarts it. If it comes back, it needs a visit.
Why is my Electrolux locked after E11?
The code can lock the washer for up to six minutes, and unplugging it starts that lock over. Use the time to check the valves and hoses.
Can swapped hoses cause E11 on an Electrolux?
Yes. Electrolux calls reversed hot and cold lines a known installation issue for this code.

Back to your everyday

Still showing E11?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair