A single heavy bath mat bunched against one side of an open top-load washer tub, the rest of the drum empty around it.

Whirlpool washer
showing OFb

OFb appears on top-load models when the washer tried its own balancing routines and the load is still lopsided.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Unbalanced load
  • Suspension and shock repair
  • Source: Whirlpool

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from Whirlpool's own guidance for OFb on its washers. Follow it to the end: the last card says whether this is a visit.

01

Wait for the lid to unlock, then spread the clothes in loose heaps evenly around the washplate.

02

If a single heavy item is in the tub, add a few towels to balance it.

03

Close the lid and press Start/Pause; if OFb shows with every normal load, book a visit to check leveling and suspension.

Still there?

It usually turns into suspension and shock repair. Book with the code and the model number.

What not to do

OFb is not a spin motor problem. The washer is protecting itself from a heavy, uneven load, and the fix is usually in how the tub is loaded.

What you may
notice with it.

The washer problems OFb tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where OFb usually leads

Suspension and shock repair.

Shocks, springs or suspension rods · low.

In Whirlpool's own words

The washer could not remedy the off-balance load via automated methods and now needs manual intervention to redistribute the load evenly around the washplate.
Whirlpool product help: OFb or ofb error code (top-load washer) Whirlpool product help: off-balance load (top-load washer)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Whirlpool HE top-load washers with a display that shows OFb.

Whirlpool OFb washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about OFb.

Can I clear OFb myself?
Wait for the lid to unlock, then spread the clothes in loose heaps evenly around the washplate. If it comes back, it needs a visit.
Why does my Whirlpool show OFb every time I wash a comforter?
One large piece soaks up water unevenly and sits to one side. Whirlpool suggests the Bulky/Sheets cycle with Deep Water Wash for items like comforters.
Can I add a wet towel to fix OFb on my Whirlpool mid-cycle?
Whirlpool warns that adding wet items or extra water can itself unbalance the washer. Spread the existing load instead, or add dry items before the cycle starts.

Back to your everyday

Still showing OFb?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair