The control panel of a clothes washer seen close, a small lit display with no readable characters and the cycle selector soft beside it.

Whirlpool washer
showing LoC

LoC, or LC on some models, shows when someone presses buttons while Control Lock is active.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Whirlpool

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from Whirlpool's own guidance for LoC on its washers. Follow it to the end: the last card says whether this is a visit.

01

Touch and hold the Control Lock button for about 3 seconds; the display counts down and the lock turns off.

02

Start your cycle as usual.

03

If the panel still ignores every key with the lock off, book a visit.

Cleared?

No part had to be replaced. If a later load stops with water left in the drum or the cycle halts again, treat it as a new problem.

What not to do

LoC does not mean the control board has frozen. Start/Pause and Power still work while the lock is on.

What you may
notice with it.

The washer problems LoC tends to arrive with. Answer these at the washer before anyone is booked.

All problems

No repair indicated

Nothing to repair.

Something the washer does by design, or a setting somebody turned on — a child lock, a prompt to run a cleaning cycle, a paused cycle waiting for the door. No part has failed and nothing needs replacing.

In Whirlpool's own words

If you try to push buttons, you may see the code "LoC" or "LC" (depending on your model).
Whirlpool product help: LoC or LC (front-load washer) Whirlpool product help: LoC or LC (front-load washer)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Whirlpool front-load washers with a Control Lock button; the display shows LoC or LC depending on the model.

Whirlpool LoC washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about LoC.

Can I clear LoC myself?
Touch and hold the Control Lock button for about 3 seconds; the display counts down and the lock turns off.
How did LoC get turned on on my Whirlpool?
Holding the Control Lock button for three seconds turns it on, so a long press by accident is enough. Holding it again turns it off.
Can I still stop the cycle while LoC is showing on my Whirlpool?
Yes. Whirlpool notes that Start still pauses the cycle and Power still turns the washer off while the lock is on.

Back to your everyday

Still showing LoC?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair