A single heavy bath mat bunched against one side of an open top-load washer tub, the rest of the drum empty around it.

Asko washer
showing Unbalance

Unbalance is a text message telling you the laundry is unevenly distributed, so the washer could not spin properly.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Unbalanced load
  • Suspension and shock repair
  • Source: ASKO

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from ASKO's own guidance for Unbalance on its washers. Follow it to the end: the last card says whether this is a visit.

01

Spread the laundry out by hand.

02

Run the spin program.

Still there?

It usually turns into suspension and shock repair. Book with the code and the model number.

What not to do

Unbalance is not a failed part; it is about how the load sits in the drum.

What you may
notice with it.

The washer problems Unbalance tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where Unbalance usually leads

Suspension and shock repair.

Shocks, springs or suspension rods · low.

In ASKO's own words

Unevenly distributed laundry.
Asko W4114C user manual, WM85.1 platform (PDF on the Gorenje document server) Asko W4114C user manual, WM85.1 platform (PDF on the Gorenje document server) Asko US Logic washer quick reference sheet, W4114CW (Wayback copy, Oct 2023)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Asko W4114C (Logic, WM85 platform), per its user manual; the display shows "Error" and the number, and the INFO button shows the description.

ASKO Unbalance washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about Unbalance.

Can I clear Unbalance myself?
Spread the laundry out by hand. If it comes back, it needs a visit.
Does the Quattro suspension stop Unbalance messages on an Asko?
It reduces vibration, but a badly bunched load still triggers the message. Redistribute and spin again.
My Asko shows Unbalance on every load. What next?
Check that the washer stands level on firm feet. If it does and loads are normal, book a visit.

Back to your everyday

Still showing Unbalance?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair