A single heavy bath mat bunched against one side of an open top-load washer tub, the rest of the drum empty around it.

LG washer
showing UE

UE means the washer could not spread the load evenly enough to spin.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Unbalanced load
  • Suspension and shock repair
  • Source: LG

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from LG's own guidance for UE on its washers. Follow it to the end: the last card says whether this is a visit.

01

Pause the cycle, pull the load apart and spread it evenly around the drum.

02

Wash a lone blanket or comforter on its own bedding or duvet cycle rather than a normal cycle.

03

Rock the washer at each corner; if it moves, adjust the leveling feet until all four sit firmly on the floor.

Still there?

It usually turns into suspension and shock repair. Book with the code and the model number.

What not to do

UE does not mean the drum or suspension is broken. It is the washer protecting itself from an uneven spin.

What you may
notice with it.

The washer problems UE tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where UE usually leads

Suspension and shock repair.

Shocks, springs or suspension rods · low.

In LG's own words

This issue can also arise if the volume of the laundry is either too large or too small, leading to an imbalance in weight distribution.
LG US Help Library: LG front load washer error code list (Wayback copy, 7 Sep 2026) LG US Help Library: LG front load washer error code list (Wayback copy, 7 Sep 2026) LG US Help Library: LG front load washer error code list (Wayback copy, 7 Sep 2026) LG US Help Library: LG washer error code list (Wayback copy, 3 Sep 2026)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. LG front-load washers; top-load models show a small uE while they try to rebalance on their own.

LG UE washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about UE.

Can I clear UE myself?
Pause the cycle, pull the load apart and spread it evenly around the drum. If it comes back, it needs a visit.
How full should the drum be to avoid UE on an LG washer?
LG says its washers balance best at about two thirds of the drum. A single heavy item or a handful of small ones is harder to balance than a normal mixed load.
UE shows on my LG washer with every load, even normal ones. What next?
Check that the machine is level and does not rock. If it is steady and loads are sensible but UE keeps returning, book a visit so the suspension and drum can be inspected.

Back to your everyday

Still showing UE?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair