GE washer
showing UE
UE is GE's code for an unbalanced load.
Mon–Sat, 8am–8pm
- Unbalanced load
- Suspension and shock repair
- Source: GE
Book a visit
Three short steps, about a minute.
or call (844) 398-5711
Loading appointment form…
The appointment form couldn’t load. Please try again.
What UE
actually means.
UE is GE's code for an unbalanced load. The washer tries to correct it, and if it cannot, spin speed stays low and the clothes come out wetter than normal.
GE washer display
What to do when UE shows on the washerKind of codeUnbalanced load
The control sensed the drum wobbling and cut the spin short. Usually it is one heavy item bunched to one side or a machine that is not level; worn shocks or springs come next, and shipping bolts left in a new washer are checked too.
Usually leads toSuspension and shock repair
A washer that shakes, bangs the cabinet or walks across the floor on the spin, repaired at the shocks, springs, rods and feet.
Shows up asWasher Shaking and Walking
The washer shakes hard, thumps against the wall or creeps across the floor during the spin.
MakeGE
One of the most widespread washer brands in the US, in top-load, front-load and stacked laundry-center versions.
SourceGE Appliances support: Washer - Consumer Help Indicator
GE washers with the Consumer Help Indicator; on many models a blinking Spin light carries the same message.
Before you book,
in this order.
Each step comes from GE's own guidance for UE on its washers. Follow it to the end: the last card says whether this is a visit.
Spread the laundry evenly around the basket.
Make sure the washer stands level.
Run a Drain & Spin or Spin cycle; book a visit if UE appears with balanced loads.
Still there?
It usually turns into suspension and shock repair. Book with the code and the model number.
What not to do
UE is not a drain problem, even though the clothes finish wet. The spin was held back on purpose.
What you may
notice with it.
The washer problems UE tends to arrive with. Answer these at the washer before anyone is booked.
All problems
Washer Shaking and Walking
5 causes, cheapest first
Where UE usually leads
Suspension and shock repair.
GE
washers.
One of the most widespread washer brands in the US, in top-load, front-load and stacked laundry-center versions.
GE washer repairMore GE codes
Unbalanced load on other makes
Front-load washer
A horizontal drum behind a sealed glass door, a rubber boot, a locking latch and a pump with a filter you can reach from the front.
Top-load washer
The upright washer with a lid on top, moving clothes either with a tall central agitator or with a low impeller plate in the bottom of the basket.
Stackable washer
The washer at the bottom of a stacked pair or a single-frame laundry center, repaired inside the closet or recess it was sized for.
In GE's own words
Indicates the laundry load is unbalanced. Reposition laundry evenly in basket and ensure washer is level.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. GE washers with the Consumer Help Indicator; on many models a blinking Spin light carries the same message.
GE UE washer repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about UE.
Can I clear UE myself?
Why are my clothes wet after UE on my GE?
Is a blinking Spin light on my GE the same as UE?
Back to your everyday
Still showing UE?
Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.