Kenmore washer
showing UE
UE tells you the Kenmore could not balance the load.
Mon–Sat, 8am–8pm
- Unbalanced load
- Suspension and shock repair
- Source: Kenmore
Book a visit
Three short steps, about a minute.
or call (844) 398-5711
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What UE
actually means.
UE tells you the Kenmore could not balance the load. The chart names a washer that is not level, loads too small to balance, tangled clothes and heavy pieces mixed with light ones.
Kenmore washer display
What to do when UE shows on the washerKind of codeUnbalanced load
The control sensed the drum wobbling and cut the spin short. Usually it is one heavy item bunched to one side or a machine that is not level; worn shocks or springs come next, and shipping bolts left in a new washer are checked too.
Usually leads toSuspension and shock repair
A washer that shakes, bangs the cabinet or walks across the floor on the spin, repaired at the shocks, springs, rods and feet.
Shows up asWasher Shaking and Walking
The washer shakes hard, thumps against the wall or creeps across the floor during the spin.
MakeKenmore
The long-running Sears store brand, whose washers were produced by several different manufacturers.
SourceSears PartsDirect: Kenmore 796 model front-load washer error codes (Wayback copy, 12.11.2019)
Kenmore front-load washers with model numbers starting with 796.
Before you book,
in this order.
Each step comes from Kenmore's own guidance for UE on its washers. Follow it to the end: the last card says whether this is a visit.
Untangle the load and spread it around the drum.
If only one or two items are inside, add a towel or two.
Check that the washer sits level and firm on all four feet; book a visit if UE appears with balanced loads.
Still there?
It usually turns into suspension and shock repair. Book with the code and the model number.
What not to do
UE is not a motor problem. The washer is limiting spin to protect itself from a load that is off center.
What you may
notice with it.
The washer problems UE tends to arrive with. Answer these at the washer before anyone is booked.
All problems
Washer Shaking and Walking
5 causes, cheapest first
Where UE usually leads
Suspension and shock repair.
Kenmore
washers.
The long-running Sears store brand, whose washers were produced by several different manufacturers.
Kenmore washer repair
Front-load washer
A horizontal drum behind a sealed glass door, a rubber boot, a locking latch and a pump with a filter you can reach from the front.
Top-load washer
The upright washer with a lid on top, moving clothes either with a tall central agitator or with a low impeller plate in the bottom of the basket.
Stackable washer
The washer at the bottom of a stacked pair or a single-frame laundry center, repaired inside the closet or recess it was sized for.
In Kenmore's own words
If the load is too small, it cannot be balanced. Add a towel or two (or more garments) to the load.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Kenmore front-load washers with model numbers starting with 796.
Kenmore UE washer repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about UE.
Can I clear UE myself?
Why does my Kenmore show UE with just one bath mat inside?
My Kenmore shows UE even with good loads. Could it be the floor?
Back to your everyday
Still showing UE?
Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.