A single heavy bath mat bunched against one side of an open top-load washer tub, the rest of the drum empty around it.

Fisher & Paykel washer
showing out OF bAL

out OF bAL means the wash load is out of balance and the washer could not spin.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Unbalanced load
  • Suspension and shock repair
  • Source: Fisher & Paykel

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from Fisher & Paykel's own guidance for out OF bAL on its washers. Follow it to the end: the last card says whether this is a visit.

01

Try the spin again.

02

If it persists, pause, redistribute the load by hand and resume.

03

Check that the washer is level with all four feet on the floor.

Still there?

It usually turns into suspension and shock repair. Book with the code and the model number.

What not to do

out OF bAL is not a motor problem; it is the load or the leveling.

What you may
notice with it.

The washer problems out OF bAL tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where out OF bAL usually leads

Suspension and shock repair.

Shocks, springs or suspension rods · low.

In Fisher & Paykel's own words

If the problem persists, check the machine is correctly leveled.
Fisher & Paykel WH2424F and WH2424P front loading washer installation and user guide, US/CA (PDF on fisherpaykel.com)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Fisher & Paykel WH2424F and WH2424P 24-inch front loaders (US/CA user guide 429798D); the code is spelled out on the display.

Fisher & Paykel out OF bAL washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about out OF bAL.

Can I clear out OF bAL myself?
Try the spin again. If it comes back, it needs a visit.
Can I just select Spin after out OF bAL on my Fisher & Paykel?
Yes. The guide suggests stopping the cycle and selecting Spin if redistributing the load does not work.
Why does leveling matter for out OF bAL?
A washer that rocks cannot hold a balanced spin, which is why the guide ends with a leveling check.

Back to your everyday

Still showing out OF bAL?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair