The door latch hook of a front-load washer and the lock opening in the rubber-lined frame beside it, seen close with the door half open.

Miele washer
showing F35

F35 means the door could not be unlocked at the end of the program (or the drum on a top-loader).

(844) 398-5711

Mon–Sat, 8am–8pm

  • Door and lid lock
  • Door lock and lid switch repair
  • Source: Miele

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from Miele's own guidance for F35 on its washers. Follow it to the end: the last card says whether this is a visit.

01

Disconnect the washer from power for at least 2 minutes, then switch it on again.

02

Book a visit if the door still will not release.

Still there?

It usually turns into door lock and lid switch repair. Book with the code and the model number.

What not to do

F35 is not a lock-at-start problem; that is F34.

What you may
notice with it.

The washer problems F35 tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where F35 usually leads

Door lock and lid switch repair.

Door lock, lid switch or striker · low.

In Miele's own words

The door could not be unlocked or the drum could not be unlocked on the top loader.
Miele USA customer assistance, washer page F35 (Wayback copy) Miele USA customer assistance, washer page F35 (Wayback copy)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Miele front-load and top-load washers; the display may also read "Door release" or "The door lock is jammed."

Miele F35 washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about F35.

Can I clear F35 myself?
Disconnect the washer from power for at least 2 minutes, then switch it on again. If it comes back, it needs a visit.
My laundry is stuck inside after F35 on my Miele. What should I do?
Try the 2-minute power disconnect first. If the door still stays locked, book a visit rather than forcing it.
Is F35 on a Miele a problem with the door handle?
Miele describes it as the lock failing to release, which is a job for a technician when the power reset does not work.

Back to your everyday

Still showing F35?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair