The back of a washer where two braided fill hoses screw onto the inlet valve ports, the hot and cold supply valves on the wall above them.

LG washer
showing IE

IE means the tub did not reach the water level it expected within the time allowed.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Water supply
  • Water inlet valve repair
  • Source: LG

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from LG's own guidance for IE on its washers. Follow it to the end: the last card says whether this is a visit.

01

Make sure both supply faucets are fully open and the hoses are attached at both ends.

02

Straighten any bend in the inlet hoses; the machine can shift during spins and fold them against the wall.

03

Turn the faucets off, remove the hoses at the washer and rinse the small screen filters inside the inlets.

04

Book a visit if the tub still fills slowly with good pressure at the faucet.

Still there?

It usually turns into water inlet valve repair. Book with the code and the model number.

What not to do

IE is not a drain issue. It is about water arriving, not leaving.

What you may
notice with it.

The washer problems IE tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where IE usually leads

Water inlet valve repair.

Water inlet valve and fill hoses · low.

In LG's own words

The [IE,E02,E10] (Water Inlet Error) error occurs if the tub does not fill to an adequate level within a specified period.
LG US Help Library: LG front load washer error code list (Wayback copy, 7 Sep 2026) LG US Help Library: LG front load washer error code list (Wayback copy, 7 Sep 2026) LG US Help Library: LG front load washer error code list (Wayback copy, 7 Sep 2026)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. LG front-load washers; LG's current front-load list pairs IE with E02 and E10.

LG IE washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about IE.

Can I clear IE myself?
Make sure both supply faucets are fully open and the hoses are attached at both ends. If it comes back, it needs a visit.
Can a cold snap cause IE on an LG washer?
Yes. LG notes that in winter the pipe or supply hose may be frozen, which stops water reaching the tub. Thaw the faucet and hose before assuming a part has failed.
When does IE on an LG washer point to the inlet valve?
Only after the faucets, the hoses and the inlet screens have been ruled out. LG says a valve problem is possible if those checks do not help, and that is the point to book a visit.

Back to your everyday

Still showing IE?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair