The back of a washer where two braided fill hoses screw onto the inlet valve ports, the hot and cold supply valves on the wall above them.

GE Profile washer: Confirm H2O Supply is ON

The UltraFast Combo shows this message when it cannot detect water coming in, and GE Profile top-loaders scroll H2O SUPPLY for the same reason.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Water supply
  • Water inlet valve repair
  • Source: GE Profile

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from GE Profile's own guidance for Confirm H2O Supply is ON on its washers. Follow it to the end: the last card says whether this is a visit.

01

Make sure the house supply valves are open.

02

On a combo fed from a sink, check that the sink faucet is turned on.

03

Wait out the lockout and restart; book a visit if the message returns.

Still there?

It usually turns into water inlet valve repair. Book with the code and the model number.

What not to do

It is not a sign the unit is broken. It is usually a valve or faucet that was left closed.

What you may
notice with it.

The washer problems Confirm H2O Supply is ON tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where Confirm H2O Supply is ON usually leads

Water inlet valve repair.

Water inlet valve and fill hoses · low.

In GE Profile's own words

Make sure at least one of the supply valves is turned on.
GE Appliances support: GE Profile UltraFast Combo Washer/Dryer error codes and status messages GE Profile top-load washer owner's manual (PTW805, PTW800, PTW705, PTW700; GE Appliances PDF)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. GE Profile UltraFast Combo (Confirm H2O Supply is ON) and GE Profile top-load washers such as PTW700 to PTW805 (H2O SUPPLY).

GE Profile Confirm H2O Supply is ON washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about Confirm H2O Supply is ON.

Can I clear Confirm H2O Supply is ON myself?
Make sure the house supply valves are open. If it comes back, it needs a visit.
My GE Profile combo is hooked to a sink. Why does it say Confirm H2O Supply is ON?
With a sink connection, the faucet itself has to be on. GE also recommends a splitter so both hot and cold inlets are supplied.
Can I cancel the four-minute wait after Confirm H2O Supply is ON on my GE Profile?
No. Unplugging only restarts the lockout timer, so open the water and let the four minutes pass.

Back to your everyday

Still showing Confirm H2O Supply is ON?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair