Kenmore washer
showing IE
On a Kenmore front-loader whose model number starts with 796, IE means the fill ran out of time.
Mon–Sat, 8am–8pm
- Water supply
- Water inlet valve repair
- Source: Kenmore
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What IE
actually means.
On a Kenmore front-loader whose model number starts with 796, IE means the fill ran out of time. The chart gives two limits: the first water level within 8 minutes and the final preset level within 25 minutes.
Kenmore washer display
What to do when IE shows on the washerKind of codeWater supply
Water arrived too slowly, not at all, or kept coming after it should have stopped. The supply valves on the wall and the screens inside the fill hoses are checked before the inlet valve or the level sensor.
Usually leads toWater inlet valve repair
A washer that will not fill, fills slowly, fills with only cold water or keeps filling, repaired at the inlet valve and its screens.
Shows up asWasher Not Filling
The washer starts, hums or clicks, but little or no water comes into the tub, or it fills very slowly.
MakeKenmore
The long-running Sears store brand, whose washers were produced by several different manufacturers.
SourceSears PartsDirect: Kenmore 796 model front-load washer error codes (Wayback copy, 12.11.2019)
Kenmore front-load washers with model numbers starting with 796.
Before you book,
in this order.
Each step comes from Kenmore's own guidance for IE on its washers. Follow it to the end: the last card says whether this is a visit.
Open the hot and cold valves behind the washer all the way.
Check both fill hoses for kinks or restrictions.
If IE returns with good supply, book a visit to test the inlet valve assembly and the control.
Still there?
It usually turns into water inlet valve repair. Book with the code and the model number.
What not to do
IE is not a drain code. The water never reached the level the control asked for, so the checks start at the supply.
What you may
notice with it.
The washer problems IE tends to arrive with. Answer these at the washer before anyone is booked.
All problems
Where IE usually leads
Water inlet valve repair.
Kenmore
washers.
The long-running Sears store brand, whose washers were produced by several different manufacturers.
Kenmore washer repairMore Kenmore codes
Water supply on other makes
Front-load washer
A horizontal drum behind a sealed glass door, a rubber boot, a locking latch and a pump with a filter you can reach from the front.
Top-load washer
The upright washer with a lid on top, moving clothes either with a tall central agitator or with a low impeller plate in the bottom of the basket.
Stackable washer
The washer at the bottom of a stacked pair or a single-frame laundry center, repaired inside the closet or recess it was sized for.
In Kenmore's own words
The initial expected water level isn't reached in 8 minutes or the final preset water level isn't reached in 25 minutes.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Kenmore front-load washers with model numbers starting with 796.
Kenmore IE washer repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about IE.
Can I clear IE myself?
How long does a Kenmore 796 wait before showing IE?
Which parts are behind IE on a Kenmore if the valves are open?
Back to your everyday
Still showing IE?
Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.