The door latch hook of a front-load washer and the lock opening in the rubber-lined frame beside it, seen close with the door half open.

Maytag washer
showing dU

dU tells you the lid did not unlock.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Door and lid lock
  • Door lock and lid switch repair
  • Source: Maytag

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from Maytag's own guidance for dU on its washers. Follow it to the end: the last card says whether this is a visit.

01

Take everything off the top of the washer, including laundry baskets and detergent bottles.

02

Wait a moment for the lock to release, then open the lid.

03

If dU shows with a clear lid, book a visit.

Still there?

It usually turns into door lock and lid switch repair. Book with the code and the model number.

What not to do

dU is not a lid that refuses to lock at the start; that is LdL. dU appears when the washer is trying to let you in.

What you may
notice with it.

The washer problems dU tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where dU usually leads

Door lock and lid switch repair.

Door lock, lid switch or striker · low.

In Maytag's own words

If dU (Lid cannot unlock) appears in display, the washer detects that there are objects on washer lid preventing it from unlocking.
Maytag product help: dU error code (top-load washer)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Maytag top-load washers with a locking lid and a display.

Maytag dU washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about dU.

Can I clear dU myself?
Take everything off the top of the washer, including laundry baskets and detergent bottles. If it comes back, it needs a visit.
Why does my Maytag show dU only on laundry day?
That is when baskets and bottles end up on top of the washer. Maytag says items on the lid can keep it from unlocking, so clear the top first.
Is it safe to force the lid open when my Maytag shows dU?
No. Forcing a locked lid risks damaging the lock. Remove any weight from the lid and give it a moment; if it still will not release, book a visit.

Back to your everyday

Still showing dU?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair