Asko washer
showing E23
E23 means the door is closed but will not unlock.
Mon–Sat, 8am–8pm
- Door and lid lock
- Door lock and lid switch repair
- Source: ASKO
Book a visit
Three short steps, about a minute.
or call (844) 398-5711
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What E23
actually means.
E23 means the door is closed but will not unlock.
ASKO washer display
What to do when E23 shows on the washerKind of codeDoor and lid lock
The control cannot confirm that the door or lid is locked, or cannot release it. A latch that does not reach the lock, a bent strike or water still in the tub is looked at before the lock assembly.
Usually leads toDoor lock and lid switch repair
A washer that will not start, will not spin or will not let go of the door, repaired at the lock, the lid switch or the striker.
Shows up asWasher Door Won't Unlock
The washer finished or stopped, but the door stays locked or the lid will not open, often with clothes and water inside.
MakeASKO
Swedish-designed 24-inch front-load washers, sized for closets and often stacked under an Asko dryer.
SourceAsko W4114C user manual, WM85.1 platform (PDF on the Gorenje document server)
Asko W4114C (Logic, WM85 platform), per its user manual; the display shows "Error" and the number, and the INFO button shows the description.
Before you book,
in this order.
Each step comes from ASKO's own guidance for E23 on its washers. Follow it to the end: the last card says whether this is a visit.
Turn the washer off and back on.
If it still will not open, follow the manual door opening steps in the user manual.
Book a visit if E23 returns.
Still there?
It usually turns into door lock and lid switch repair. Book with the code and the model number.
What not to do
E23 is not a lock failure at the start of a program; that is E2.
What you may
notice with it.
The washer problems E23 tends to arrive with. Answer these at the washer before anyone is booked.
All problems
Washer Door Won't Unlock
5 causes, cheapest first
Where E23 usually leads
Door lock and lid switch repair.
ASKO
washers.
Swedish-designed 24-inch front-load washers, sized for closets and often stacked under an Asko dryer.
ASKO washer repair
Front-load washer
A horizontal drum behind a sealed glass door, a rubber boot, a locking latch and a pump with a filter you can reach from the front.
Stackable washer
The washer at the bottom of a stacked pair or a single-frame laundry center, repaired inside the closet or recess it was sized for.
Compact washer
The 24-inch front-loaders and all-in-one washer-dryers found in apartments, condos and under counters, repaired on their washing side.
In ASKO's own words
Door is closed, but it cannot be unlocked.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Asko W4114C (Logic, WM85 platform), per its user manual; the display shows "Error" and the number, and the INFO button shows the description.
ASKO E23 washer repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about E23.
Can I clear E23 myself?
How do I get laundry out of my Asko with E23?
Should I force the Asko door open with E23?
Back to your everyday
Still showing E23?
Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.