The lower front access panel of a front-load washer opened, the round drain pump filter cap exposed and a shallow tray set on the floor beneath it.

Kenmore washer
showing OE

OE on a Kenmore 796 front-loader is a slow drain.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Drain
  • Drain pump repair
  • Source: Kenmore

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from Kenmore's own guidance for OE on its washers. Follow it to the end: the last card says whether this is a visit.

01

Check the drain hose for a kink or restriction and the house drain for a clog.

02

Unplug the washer before you look behind it.

03

If OE returns with a clear hose and drain, book a visit to check the pump and its harness.

Still there?

It usually turns into drain pump repair. Book with the code and the model number.

What not to do

OE is not a leak and not a fill problem. The tub is holding water it should have pumped out.

What you may
notice with it.

The washer problems OE tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where OE usually leads

Drain pump repair.

Drain pump, filter or drain hose · low.

In Kenmore's own words

Check the washer drain for a clog. Check the drain hose for a kink or restriction.
Sears PartsDirect: Kenmore 796 model front-load washer error codes (Wayback copy, 12.11.2019) Sears PartsDirect: Kenmore 796 model front-load washer error codes (Wayback copy, 12.11.2019)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Kenmore front-load washers with model numbers starting with 796.

Kenmore OE washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about OE.

Can I clear OE myself?
Check the drain hose for a kink or restriction and the house drain for a clog. If it comes back, it needs a visit.
Does OE on my Kenmore mean the pump is dead?
Not always. The chart puts a clog or a kinked hose first and the pump wiring before the pump. The pump is replaced only if it does not run when switched on.
Can I run another load while my Kenmore shows OE?
Water left in the tub will only add to the problem. Clear the hose and drain first; if OE stays, book a visit before the next load.

Back to your everyday

Still showing OE?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair