

Fisher & Paykel washer
showing KEY LOC
KEY LOC means the keylock is on and the buttons are disabled.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: Fisher & Paykel
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or call (844) 398-5711
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What KEY LOC
actually means.
KEY LOC means the keylock is on and the buttons are disabled.
Fisher & Paykel washer display
What to do when KEY LOC shows on the washerKind of codeMode, not a failure
Something the washer does by design, or a setting somebody turned on — a child lock, a prompt to run a cleaning cycle, a paused cycle waiting for the door. No part has failed and nothing needs replacing.
Usually leads toNo repair
Touch and hold the Keylock button for 2 seconds.
Shows up asControl Panel Not Responding
The washer's buttons or dial do nothing, the display freezes or goes blank, or settings will not change.
MakeFisher & Paykel
A New Zealand appliance maker whose washers are a small part of its US range next to kitchen products.
SourceFisher & Paykel WH2424F and WH2424P front loading washer installation and user guide, US/CA (PDF on fisherpaykel.com)
Fisher & Paykel WH2424F and WH2424P 24-inch front loaders (US/CA user guide 429798D); the code is spelled out on the display.
Before you book,
in this order.
Each step comes from Fisher & Paykel's own guidance for KEY LOC on its washers. Follow it to the end: the last card says whether this is a visit.
Touch and hold the Keylock button for 2 seconds.
Cleared?
No part had to be replaced. If a later load stops with water left in the drum or the cycle halts again, treat it as a new problem.
What not to do
KEY LOC is not a problem with the control panel; it is a lock you can switch off.
What you may
notice with it.
The washer problems KEY LOC tends to arrive with. Answer these at the washer before anyone is booked.
All problems
Control Panel Not Responding
5 causes, cheapest first
No repair indicated
Nothing to repair.
Something the washer does by design, or a setting somebody turned on — a child lock, a prompt to run a cleaning cycle, a paused cycle waiting for the door. No part has failed and nothing needs replacing.
Fisher & Paykel
washers.
A New Zealand appliance maker whose washers are a small part of its US range next to kitchen products.
Fisher & Paykel washer repairMore Fisher & Paykel codes
Mode, not a failure on other makes
Front-load washer
A horizontal drum behind a sealed glass door, a rubber boot, a locking latch and a pump with a filter you can reach from the front.
Top-load washer
The upright washer with a lid on top, moving clothes either with a tall central agitator or with a low impeller plate in the bottom of the basket.
In Fisher & Paykel's own words
Touch and hold the ‘Keylock’ button for 2 seconds.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Fisher & Paykel WH2424F and WH2424P 24-inch front loaders (US/CA user guide 429798D); the code is spelled out on the display.
Fisher & Paykel KEY LOC washer repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about KEY LOC.
Can I clear KEY LOC myself?
Why won't the buttons on my Fisher & Paykel respond with KEY LOC shown?
KEY LOC is off, but my Fisher & Paykel buttons still do nothing. What now?
Back to your everyday
Still showing KEY LOC?
Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.