The door latch hook of a front-load washer and the lock opening in the rubber-lined frame beside it, seen close with the door half open.

Fisher & Paykel washer
showing door OPEn

door OPEn means the washer does not see the door as fully closed.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Door and lid lock
  • Door lock and lid switch repair
  • Source: Fisher & Paykel

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from Fisher & Paykel's own guidance for door OPEn on its washers. Follow it to the end: the last card says whether this is a visit.

01

Close the door fully and press Start/Pause.

02

Open and close it again.

03

Push the load back into the drum so nothing sticks out against the door; book a visit if it persists.

Still there?

It usually turns into door lock and lid switch repair. Book with the code and the model number.

What not to do

door OPEn is not the same as door Locd; one is a door not closed, the other a door being held shut.

What you may
notice with it.

The washer problems door OPEn tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where door OPEn usually leads

Door lock and lid switch repair.

Door lock, lid switch or striker · low.

In Fisher & Paykel's own words

Try opening and closing the door again.
Fisher & Paykel WH2424F and WH2424P front loading washer installation and user guide, US/CA (PDF on fisherpaykel.com) Fisher & Paykel WH2424F and WH2424P front loading washer installation and user guide, US/CA (PDF on fisherpaykel.com)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Fisher & Paykel WH2424F and WH2424P 24-inch front loaders (US/CA user guide 429798D); the code is spelled out on the display.

Fisher & Paykel door OPEn washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about door OPEn.

Can I clear door OPEn myself?
Close the door fully and press Start/Pause. If it comes back, it needs a visit.
Why does my Fisher & Paykel show door OPEn when the door looks shut?
An item sticking out of the drum can stop it closing fully. Reposition the load and close it again.
Is door OPEn a latch problem on the Fisher & Paykel?
Only if it continues with the load clear of the door; then the latch needs a technician.

Back to your everyday

Still showing door OPEn?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair