The door latch hook of a front-load washer and the lock opening in the rubber-lined frame beside it, seen close with the door half open.

Speed Queen washer
showing Er dU

Er dU means the control senses that the door is not unlocking.

(844) 398-5711

Mon–Sat, 8am–8pm

  • Door and lid lock
  • Door lock and lid switch repair
  • Source: Speed Queen

Book a visit

Three short steps, about a minute.

or call (844) 398-5711

Before you book,
in this order.

Each step comes from Speed Queen's own guidance for Er dU on its washers. Follow it to the end: the last card says whether this is a visit.

01

Unplug the washer for three minutes.

02

Plug it back in and open the door.

03

If Er dU appears again, book a visit.

Still there?

It usually turns into door lock and lid switch repair. Book with the code and the model number.

What not to do

Er dU is not a door that failed to lock at the start; that is Er dl.

What you may
notice with it.

The washer problems Er dU tends to arrive with. Answer these at the washer before anyone is booked.

All problems

Where Er dU usually leads

Door lock and lid switch repair.

Door lock, lid switch or striker · low.

In Speed Queen's own words

The control senses that the door will not unlock.
Speed Queen User's Guide for Frontload Washers, Part No. 808187ENR4 (Alliance Laundry Systems PDF) Speed Queen User's Guide for Frontload Washers, Part No. 808187ENR4 (Alliance Laundry Systems PDF)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Speed Queen front-load washers with a two-digit display (User's Guide 808187ENR4).

Speed Queen Er dU washer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child loading towels into an open front-load washer together in a bright laundry room
For the heart of your home.

Questions
about Er dU.

Can I clear Er dU myself?
Unplug the washer for three minutes. If it comes back, it needs a visit.
My clothes are locked inside my Speed Queen with Er dU. What do I do?
Unplug the washer for three minutes; that is how Speed Queen releases the lock.
Er dU came back on my Speed Queen after the reset. Why?
The lock or its control may be failing to release. Speed Queen advises service if the code returns.

Back to your everyday

Still showing Er dU?

Book with the code as it appears, the full model number, and whether any water is on the floor — for a code, that is where the diagnosis begins.

(844) 398-5711 Schedule a repair