--- title: "Samsung washer showing AC | WasherRepair.center" description: "What AC means on Samsung washers, what to check before booking, and when it is not a failure at all." url: "https://washerrepair.center/error-codes/samsung-ac/" --- # Samsung washer showing AC AC and AE mean the washer's control boards are not communicating with each other properly. ## What AC actually means. AC and AE mean the washer's control boards are not communicating with each other properly. Samsung washer display · also shown as AE, AC6, AE6, AEb What to do when AC shows on the washer ### Kind of code Communication The main control board and the panel board have lost contact with each other. The wire harness and its plugs are checked, and any sign of water reaching them, before either board is replaced. ### Usually leads to Controls and sensors A dead display, buttons that do nothing, cycles that stop at random or codes that keep returning, traced to the control, its sensors or its wiring. ### Shows up as Control Panel Not Responding The washer's buttons or dial do nothing, the display freezes or goes blank, or settings will not change. ### Make Samsung Front-load and top-load washers from the Korean maker, built around electronic controls and load sensing. ### Source Samsung US support: Samsung washing machine information and error codes (read 24 Sep 2026) Samsung washers; Samsung lists a long family of AC and AE codes, and notes AE3 separately as a DR Ready modem code. ## Before you book, in this order. Each step comes from Samsung's own guidance for AC on its washers. Follow it to the end: the last card says whether this is a visit. 01 Switch the washer off and leave it off for 2 to 3 minutes. 02 Turn it on and run the cycle again. 03 Book a visit if AC or AE shows up again. ### Still there? It usually turns into [controls and sensors](https://washerrepair.center/services/controls-and-sensors/). Book with the code and the model number. ### What not to do AC is not a water or drain problem; it concerns the electronics talking to each other. ## What you may notice with it. The washer problems AC tends to arrive with. Answer these at the washer before anyone is booked. [All problems](https://washerrepair.center/problems/) Before you call ### [Control Panel Not Responding](https://washerrepair.center/problems/control-panel-not-responding/) [All 5 causes, cheapest first](https://washerrepair.center/problems/control-panel-not-responding/) It also comes with - [**Washer Not Starting**](https://washerrepair.center/problems/washer-not-starting/) - [**Washer Error Code**](https://washerrepair.center/problems/washer-error-code/) Problem ### Control Panel Not Responding 5 causes, cheapest first Where AC usually leads ## Controls and sensors. **Control board, water level or temperature sensor · moderate.** Book a visit [What the job involves](https://washerrepair.center/services/controls-and-sensors/) ## Samsung washers. Front-load and top-load washers from the Korean maker, built around electronic controls and load sensing. [Samsung washer repair](https://washerrepair.center/brands/samsung/) More Samsung codes [1E](https://washerrepair.center/error-codes/samsung-1e/) [4C](https://washerrepair.center/error-codes/samsung-4c/) [4C2](https://washerrepair.center/error-codes/samsung-4c2/) [5C](https://washerrepair.center/error-codes/samsung-5c/) [OC](https://washerrepair.center/error-codes/samsung-oc/) [dE](https://washerrepair.center/error-codes/samsung-de/) [Ub](https://washerrepair.center/error-codes/samsung-ub/) [SUd](https://washerrepair.center/error-codes/samsung-sud/) [3C](https://washerrepair.center/error-codes/samsung-3c/) Communication on other makes [ASKO E36](https://washerrepair.center/error-codes/asko-e36/) [Whirlpool F6 E2](https://washerrepair.center/error-codes/whirlpool-f6e2/) Samsung builds this ### Front-load washer A horizontal drum behind a sealed glass door, a rubber boot, a locking latch and a pump with a filter you can reach from the front. Samsung builds this ### Top-load washer The upright washer with a lid on top, moving clothes either with a tall central agitator or with a low impeller plate in the bottom of the basket. Samsung builds this ### Stackable washer The washer at the bottom of a stacked pair or a single-frame laundry center, repaired inside the closet or recess it was sized for. ## In Samsung's own words > AE, AE6, AEb, AC6, ACb, AC, AC4, AC3, AC5, AE8, AEB, AE4, AE3, AE5, 1AC6, 1 AC, AC7 - Communication Error [Samsung US support: Samsung washing machine information and error codes (read 24 Sep 2026)](https://www.samsung.com/us/support/troubleshoot/TSG10000997/) [Samsung US support: Samsung washing machine information and error codes (read 24 Sep 2026)](https://www.samsung.com/us/support/troubleshoot/TSG10000997/) [Samsung US support: Samsung washing machine information and error codes (read 24 Sep 2026)](https://www.samsung.com/us/support/troubleshoot/TSG10000997/) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Samsung washers; Samsung lists a long family of AC and AE codes, and notes AE3 separately as a DR Ready modem code. ## Samsung AC washer repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Switch the washer off and leave it off for 2 to 3 minutes. If it comes back, it needs a visit. ### Is AE on a Samsung washer the same as AC? Samsung lists both in its communication group, so the same power-off step applies to either. ### What does a technician check for AC on a Samsung washer? The link between the control boards: connectors, the wiring harness and the boards themselves, after the power reset has been tried. --- **[Read on the site: Samsung washer showing AC | WasherRepair.center](https://washerrepair.center/error-codes/samsung-ac/)** **[Book a visit with WasherRepair.center](https://washerrepair.center/schedule/)**